Get your prescription details ready before checkout
Some optical orders need more than a simple quantity choice. This page explains the kind of information customers should prepare before they buy.
Book an appointmentWhen prescription information matters
Products that depend on lens power, eye measurements, or frame-specific work should clearly explain what is needed and when it will be requested.
What to prepare
- Your latest prescription details
- Any frame information requested on the product page
- Images or files if the guided flow asks for them
Before you submit
Double-check names, measurements, and uploaded files. If something looks unclear, the safest path is to contact support before placing the order.